Cancellation Policy

If you cancel you will lose your first week (8 nights, £120) deposit or any lesser deposit for a shorter course. The same rule applies if you ask to be transferred to another course.

The only exception to this is when the cancellation is caused by a Covid infection. We make this exception so that no matter what the disappointment, the applicant has more of an incentive to put the teachers and group first. Although the new variants are not as powerful, they can still cause long Covid.

The reason we have come to this strict policy is because of the unprecedented number of cancellations since reopening after the covid lockdown. Last year, 53% of all bookings were cancelled! Groups are small, maximum 10 and often smaller. In a group of six, for instance, there were four cancellations, none for reason of Covid.

It is difficult to build group energy and support when the numbers are very small and we already start with a small number.

And it obviously has an effect on our revenue from donations too. The deposit barely covers our basic running costs but not the upkeep of the centre or any improvements needed for the longer term. And sadly, since many cancel within a month of the retreat, others on the waiting list will have lost the opportunity to come, for, usually by that time, those applicants have found an alternative.

We are presuming that many cancellations are caused by booking too early out of eagerness to join a course. So, this is a plea to please make a booking only when you are able to make firm commitment.

Many thanks for your generous consideration,

Trustees.